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Events

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Service Coach Development Programme 1.0

A Service Coach supports colleagues in challenging situations and provides hands-on guidance in everyday service work. By introducing Service Coaches, you complement leadership efforts and strengthen implementation from within the organization. The result is a distinctive spirit of professional, warm, and authentic service — even in non-customer-facing areas.

Spring 2026:

  1. Part A: 10. / 11. March 2026
    Part C: 09. / 10. June 2026

Herbst 2026:

  1. Part A: 08. / 09. September 2026
    Part C: 12./ 13. January 2027
  2. Part A: 15. / 16. September 2026
    Part C: 19. / 20. January 2027

Service Coach Development Programme 2.0

Once you’ve had a taste, you’ll want more: more customer focus, more tools, more aha moments. That’s exactly what Service Coach 2.0 delivers — for all the “lighthouses” who already took part in the first round. One thing remains unchanged: zero dry theory. Instead, you’ll get smart impulses, strong routines, and truly effective communication.

Spring 2026:

Part A: 03. / 04. March 2026
Part B: Practical phase including 2 blended learning sessions (45 minutes each)
Part C: 02. / 03. June 2026

Öffentliche Vorträge

Marketing Symposium MainRhein

Sabine Hübner

Customer Experience mit Zukunft – Digital. Menschlich. Wirksam.
  • 27. November 2025, FOM Hochschule Frankfurt a. Main

Information und Anmeldung

welearning- Trainingstool für Service-Haltung

Online Demo

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welearning- Trainingstool für Service-Haltung

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All information at a glance.
welearning (PDF · 670 kB)

welearning- Trainingstool für Service-Haltung

Just excellent!

welearning is an accredited training service provider with “gut beraten” and was awarded the Innovation Prize for IT SMEs.

Interested?
We look forward to getting to know you!

Interested?
We look forward to getting to know you!

Myriam Jochheim · Geschäftsführerin & Projektmanagerin DACH

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