Events
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Service Coach Development Programme 1.0
A Service Coach supports colleagues in challenging situations and provides hands-on guidance in everyday service work. By introducing Service Coaches, you complement leadership efforts and strengthen implementation from within the organization. The result is a distinctive spirit of professional, warm, and authentic service — even in non-customer-facing areas.
Spring 2026:
- Part A: 10. / 11. March 2026
Part C: 09. / 10. June 2026 - Part A: 24. / 25. March 2026
Part C: 16. / 17. June 2026
Herbst 2026:
- Part A: 08. / 09. September 2026
Part C: 12./ 13. January 2027 - Part A: 15. / 16. September 2026
Part C: 19. / 20. January 2027
Service Coach Development Programme 2.0
Once you’ve had a taste, you’ll want more: more customer focus, more tools, more aha moments. That’s exactly what Service Coach 2.0 delivers — for all the “lighthouses” who already took part in the first round. One thing remains unchanged: zero dry theory. Instead, you’ll get smart impulses, strong routines, and truly effective communication.
Spring 2026:
Part A: 03. / 04. March 2026
Part C: 02. / 03. June 2026
Öffentliche Vorträge
Marketing Symposium MainRhein
Sabine Hübner
Customer Experience mit Zukunft – Digital. Menschlich. Wirksam.
- 27. November 2025, FOM Hochschule Frankfurt a. Main

































Online Demo
Wir laden Sie herzlich ein, welearning in einer Online-Demo kennenzulernen.
Termin vereinbaren
Ausgezeichnet!
welearning ist akkreditierter Bildungsdienstleister bei „gut beraten“ und wurde mit dem Innovationspreis IT Mittelstand ausgezeichnet.








Interested?
We look forward to getting to know you!
Interested?
We look forward to getting to know you!
Myriam Jochheim · Geschäftsführerin & Projektmanagerin DACH