Event Content
Formats for an unmistakable service mindset
Is your next employee event, conference or leadership retreat coming up? With our event content, we co-create an inspiring event experience that makes Customer WOW! Experience tangible in every element of your programme.
Everything starts with experience. We don’t see experience as a nice-to-have, but as one of today’s most powerful game changers for organisations: for brand affection that is truly distinctive, and for success that continues to grow – even in challenging times. Many organisations try to force change instead of enabling it. They demand more performance and then wonder why results fall short. We take a different approach: we design the beginning intentionally. Experiences that create meaning. That spark a desire to take ownership. That move people from within. So that a service mindset can grow – one that strengthens organisations for the long term. From the inside out!
Tailored to your topics and goals, we create the ideal mix as a partner to your event agency or internal event team. This turns your event into a subtle learning experience – and a true success for your service excellence.
Keynote
Expertise instead of empty buzzwords. Anyone who wants to delight customers has to move people – and that’s exactly what Sabine Hübner does. She lives and breathes service excellence and the WOW! in customer experience. You can see it, hear it and feel it. And the moment you experience her, you instantly understand: she truly loves what she does. Her inspiring keynote is the perfect kick-off for any service initiative – and a powerful boost for every event.
MOVE Escape
A learning experience like no other
Never dull. Lots of WOW. Every day brings new tasks and situations. We can only master them with excellence through structure, know-how, creativity – and teamwork. The better we succeed, the more joy and motivation we gain. MOVE Escape is the perfect metaphor for everyday work life.
In our motivating and customised escape programme, participants are invited to solve puzzles, collaborate and celebrate successes for 30–60 minutes in order to complete the MOVE Escape challenge.
As part of your event or integrated into welearning or BOOST. Online or in person.
Multisensory Wine Experience
With flair, not routine. Our Wine Experience is NOT a wine tasting. It’s an eye-opener into the many facets of perception – and into just how unreliable it can be. Together, we explore how perception changes when influenced by different scents, sounds or colours. This is exactly what participants experience throughout the Wine Experience.
Everyone leaves with one key insight: we often fall for our own perception. From there, we translate the experience into everyday work practice. Participants learn to consciously question impressions and assumptions, assess situations more accurately, and engage with others in a more open and empathetic way.
Workshops & Interactive Modules
Fire & passion instead of frustration & boredom. A successful event combines valuable input with experience, dialogue and real transfer into day-to-day practice. That’s exactly what our workshops and interactive activity modules deliver. Participants work hands-on, engage in dialogue and translate the key messages of your event into practical action. They define their personal contribution, receive concrete tips and methods – and leave with the motivation to implement them with confidence and joy.
We tailor our energising workshops to your needs and objectives. They are delivered by trainers from the forwardservice team – and, if desired, in tandem with employees from your organisation.
Event Moderation
Resonance instead of dissonance. 100% attention for your message – and a clear guiding thread throughout your event. Sabine Hübner and her colleagues know exactly how to strike the right note. They combine well-founded background insights with practical examples and vivid storytelling.
With us, there is no off-the-shelf moderation. Your content, your audience, your organisation and the occasion behind your event take centre stage. This is how you achieve your goal: a real sense of momentum during the event – and lasting motivation and drive to put things into action.
Design & Print
Unique instead of copy & paste. Experience you can truly feel. An event connects people and leaves a lasting impression – first and foremost through the experience of the content, but also through thoughtful gestures, powerful visuals, logos or branded gimmicks with real recognition value.
Our Creation team adds emotion, colour and a true sense of togetherness to your event with customised service heroes, postcards or event shirts.
What our customers say
