Experience service mindset – up close

With a keynote by Sabine Hübner

When executives in major corporations and mid-sized companies talk about improving service, one name consistently ranks at the very top: Sabine Hübner. National and international organisations alike rely on her strategies and practical solutions.

What sets Sabine Hübner apart

For 25 years, Sabine Hübner has been inspiring audiences on stage, in organisations and in direct exchange with leaders and teams – across both mid-sized companies and top corporations in the DACH region.
She has a sharp sense for company cultures, team spirit and customer expectations – and knows how to bring these elements together in a way that truly works.
She is a strong advocate of meaningful service digitalisation – consistently rooted in empathy, resonance and mindset. Because digital and human excellence only convince when they work hand in hand.

Sabine Hübner speaks about mindset and service – and about what grows from it: customer focus and employee retention, productivity and Menschmomente®, loyalty and value creation. Her mission: Think from the outside in – to act wisely from the inside out.

Her keynotes resonate with employees and executives alike. They strike the right nerve, motivate people to perform at their best, and create a genuine sense of momentum. In short: audiences develop a real desire for a stronger service mindset – and look forward to putting it into practice.

A keynote by Sabine Hübner is never off the shelf. She prepares each talk with care and purpose, selecting messages and examples precisely. She combines a broader perspective with a clear focus on your industry, your audience and the specific occasion. The content modules can be combined flexibly. Find the current topic modules here.

What our customers say

“From our very first contact through to the final sentence of the closing email, we can honestly describe the entire collaboration as excellent. The highlight, of course, was the outstanding online keynote – and even afterwards we received nothing but positive feedback from participants. You won everyone over with your charming manner and a touch of humour that’s simply irresistible, and your topics and stories hit exactly the point we wanted to make. What impressed us just as much was the exceptional warmth and friendliness shown by every single colleague we interacted with throughout the project – without exception. It truly sets a benchmark. We sincerely hope this won’t be our last collaboration and are already looking forward to working together again.”

“Simply brilliant! Sabine Hübner was our final keynote speaker at the 37th International Foodservice Forum in Hamburg (Europe’s largest conference for professional gastronomy). More than 2,000 participants in the audience – from apprentices to board members. Her keynote? Smart, forward-looking, motivating and wonderfully alive. A true bullseye for both heart and mind.”