BOOST Training

"As experts in the fields of service and customer experience, forwardservice motivates our employees during the training courses with fun and a twinkle in the eye. They clearly have a passion to implement high-class customer service - every single day with every single customer. The combination of the tailor-made FLUX and BOOST training-path, according to our wishes and learning needs; as well as the mix of professional input, real practical tips, interactive exchanges, and practical activities contribute to an excellent and measurable learning success for our employees."

“With BOOST we have found a great tool with which to work efficiently and sustainably on our service. The compact units can be easily integrated into everyday work. The modern digital format suits us very well. The modules put together for us set forward creative impulses and motivate people to try out new things. Our employees are invited to reflect on their behavior, and examples from our service topics are chosen, analyzed, and improved through collaboration. The transfer of knowledge from theory to practice is very easy. Thumbs up for this compact and yet profitable input!”

“It was a great meeting every week. I personally thought the interaction was terrific, and the trainers were all excellent too! I'd love to come back again!"

“Thank you for a terrific 12 weeks. It would be great if there was a BOOST training 2.0!”

“The BOOST training is absolutely recommendable. Bundled specialist knowledge is conveyed in short sessions with important reflection exercises and motivational boosts. I was very grateful for that, especially during the Corona Pandemic, and I was able to pass the new knowledge on to my team. What I liked best was that real-life examples were used. All the content within the topic was conveyed in such a tangible and understandable way that I was immediately motivated to implement and pass on everything.”