Careers
We are service professionals with heart
Today, not tomorrow. Only what shines on the inside can truly sparkle on the outside. This applies to our clients — and just as much to us. Genuine enthusiasm can only be created by people who are passionate about what they do. Simplicity, productivity, and joy are our benchmarks. And we create the right environment for that through:
- Clear work structures combined with real creative freedom (not an empty buzzword here!)
- Our location right in the heart of Düsseldorf — close to Königsallee, yet with the vibrant spirit of Friedrichstadt
- A bright, stylish office with spaces to retreat and recharge
- Fresh fruit, sweets, and shared lunches — yes, and occasionally a glass of wine or Crémant
- A team spirit that is truly one of a kind
Open positions
Heart, energy, and a genuine service mindset — if you’re reading this and thinking “Yes, that’s me”, you’re in exactly the right place. At forwardservice, you’ll find diverse, creative, and challenging tasks, a great team, and real opportunities to shape and create.
Project Manager Learning & Development (m/w/d)
If you’ve made it this far, you already know quite a bit about us. 😉
Who are we looking for?
As a Project Manager, you are part of our client projects and bring them to life together with our clients and the forwardservice team. You see yourself as a Customer Happiness Manager and contribute your ideas both conceptually and didactically.
Your responsibilities
- Managing client relationships and supporting the implementation of client projects
- Designing learning journeys, supporting sales-related initiatives, and handling project management tasks
- Facilitating short training sessions and workshops — both digital and on-site
- Strong focus on training, development, and direct client interaction
You’re a great fit if
- You hold at least a bachelor’s degree, e.g. in tourism or event management, business psychology, education, or a related field, and have several years of professional experience
- You are a strong communicator — verbally and in writing
- You think commercially and drive projects forward in a reliable, client-oriented way
- You work independently, in a structured manner, and bring a hands-on mentality
- You are passionate about people, learning design, service, and professional development
- You enjoy growing, contributing ideas, and actively shaping things
- You think creatively and take responsibility
- You have excellent German skills, speak English, and are confident using MS Office
- You are looking for an exciting full-time position (40 hours per week)
- You enjoy working as part of a team and from our office in the heart of Düsseldorf
What we offer you
- A young, dynamic team that lives service with appreciation, humor, and passion
- Real opportunities to shape things instead of just taking part — your ideas matter, and your personality counts
- A stylish working environment with an inner courtyard atrium, free goodies, and benefits such as a job ticket and Urban Sports membership
Why forwardservice?
Because you want to be part of a team that rethinks service. Because you enjoy bringing service mindset to life for our clients. And because you want to feel that your work truly makes a difference — internally and externally.
Ready for a change of scenery? Looking for service with heart and mind?
Then we look forward to receiving your application — ideally including a few lines about who you are and why you’d like to join us.
Please send your application documents by email to Myriam Jochheim: mj@forwardservice.de
Team Assistant and Office Management (m/f/d)
If you’ve made it this far, you already know quite a bit about us. 😉
Who are we looking for?
As a Team Assistant and Office Manager, you are the heart of our team. You keep things running smoothly, take work off our hands – and bring a strong service mindset into the office with your organizational skills, communication strength and positive attitude.
Your responsibilities
- Office organization: handling orders, invoices and general office requirements
- Communication & coordination: meeting coordination, team alignment
- Project support: team support – from preparation to follow-up
- Appointment management: planning and organizing appointments, meetings and events
You’re a great fit for us because
- You are strong in communication – both written and verbal
- You are reliable, well organized, work independently and have a quick grasp of things
- You enjoy developing yourself, thinking along and contributing ideas
- You have solid PC and basic IT skills and feel comfortable working digitally – without needing to be a full expert 😉
- You are looking for an exciting role of 20–25 hours per week
- You enjoy working in a team and in our office in Düsseldorf
- Career changer? Very welcome – we’ll support you step by step
What we offer you
- A young, dynamic team that lives service with appreciation, humor and passion
- Real opportunities to shape things: your ideas are welcome, your personality matters
- A stylish working environment with an inner courtyard atrium in the heart of Düsseldorf
- Free goodies and benefits such as a job ticket, Urban Sports & profit sharing
Why forwardservice?
Because you’re looking for more than just office organization. You want to be part of a team that rethinks service. You want to help bring service mindset to life for our customers. And you want to feel that your work truly makes a difference – internally and externally.
Ready for a change of scenery? Interested in service with heart?
Then we look forward to your application – ideally with a few lines about who you are and why you’d like to join us.
Apply via email to: Myriam Jochheim – mj@forwardservice.de
Take the first step towards being a
Service Excellence Professional and apply now!
Sabine Hübner